Privacy Policy

Last updated: 13-10-2025

At The Bear Paw Deli, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us online or in person.

1. Who We Are

The Bear Paw Deli is an Irish-based food business with its head office at Theatre Lane, Greystones, Co. Wicklow, Ireland. For data protection purposes, we are the Data Controller of the personal information you provide to us.

If you have any questions about this policy or your data, please contact us at:
📧 yummy@thebearpawdeli.com
📍 The Bear Paw Deli, Theatre Lane, Greystones, Co. Wicklow, Ireland

2. What Information We Collect

We collect only the information necessary to provide our services, such as:

  • Contact details: name, email address, phone number, and delivery or collection details.

  • Order information: products purchased, payment details (processed securely via third-party providers such as Shopify or Stripe).

  • Website data: cookies, IP address, and browsing activity (for analytics and performance).

  • Marketing preferences: if you subscribe to our newsletter or promotional updates.

3. How We Use Your Information

We use your data to:

  • Process and fulfil your orders or bookings.

  • Respond to customer queries.

  • Send updates, offers, or newsletters (only if you’ve opted in).

  • Improve our website, products, and services.

  • Comply with legal or regulatory obligations.

We never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: to fulfil your order or service request.

  • Consent: for email marketing or optional communications.

  • Legal obligation: to comply with Irish tax and accounting laws.

  • Legitimate interest: to improve our customer experience and respond to enquiries.

5. Data Storage and Security

Your data is stored securely on password-protected systems, with access restricted to authorised staff only. We use industry-standard measures to prevent unauthorised access, disclosure, or loss.

We retain your data only as long as necessary for business or legal purposes.

6. Sharing Your Data

We may share limited data with trusted third-party providers who help us operate, including:

  • Payment processors (e.g. Stripe, Shopify Payments)

  • Email and marketing providers (e.g. Mailchimp, Klaviyo)

  • IT and hosting services

These providers act as Data Processors under GDPR and are contractually bound to handle your data securely and only in accordance with our instructions.

7. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Request a copy of your data.

  • Object to or restrict certain processing activities.

To exercise these rights, contact us at [Insert contact email].
If you’re not satisfied with our response, you can contact the Data Protection Commission at www.dataprotection.ie.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

9. Updates to This Policy

We may update this policy from time to time to reflect changes in the law or our practices. The latest version will always be available on our website.

The Bear Paw Deli
Theatre Lane, Greystones, Co. Wicklow, Ireland
© 2025 The Bear Paw Deli. All rights reserved.